Destinations To Recovery
www.destinationstorecovery.com
Destinations To Recovery Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Destinations To Recovery has 3.0 star rating based on 9 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Review authors value the most Insurance Plans Acceptance and Reliability. The price level of this organization is high according to consumer reviews.
Anonymous
Another Ambulance at Destinations to Recovery Canon House
On October 17, 2016 there was another ambulance called to Destinations to Recovery Canon House in Topanga Canyon, California to respond to another situation at the Canon Drive house. This latest incidence happened at the Canon Drive facility at approximately 9:20 in the evening and eventually, the private ambulance company left at approximately 10:00pm. Regarding this most current incidence at least one client was taken away via ambulance. If you have any further questions or concerns regarding this issue or any of the other issues related on this website please contact the State of California / Department of Social Services at (844) 538-****.
2 comments
Anonymous
Calabasas, California
Sexual Abuse at Destinations to Recovery Canon House: Substantiated
The following is a portion of the State of California Community Care Licensing (CCL) report and their concerns regarding Destinations to Recovery Canon House. "As a result of substantiating that a staff person had sex with a minor client in Complaint Investigation Control Number 34-CR-201602****3114, immediate civil penalties in the amount of $2,500 will be assessed for a violation that resulted in abuse of one or more clients." During this meeting Destinations to Recovery Canon House attempted to change the wording on the report from "sexual abuse" to "sexual contact with a minor" because Destinations to Recovery Canon House said that the minors consented to sexual acts with staff in the facility. Quoting directly from the report it states that, "Licensees* expressed concern that the wording within a citation dated 06/20/2016 appears to lead one reading the report that "sexual abuse" occurred, when minors consented to sexual acts with staff in the facility; licensees would like the wording to be altered to express that "sexual contact with a minor" was committed. The licensees stated that they believe the Type A citation should be a Type B citation, as the immediate threat was removed as soon as reasonably possible. RM explained that the language in the regulations and the type of violation that occurred per regulations fall under strict guidelines and cannot be altered by a regional office. Per the new Enhanced Civil Penalty laws, Health and Safety (H&S) Code section 1548(d), the Department shall issue a civil penalties for a violation that the department determines constitutes physical abuse, as defined in Health and Safety Code section 1548(e)(2), including sexual abuse as defined in Section 11165.1 of the Penal Code. As a result of substantiating that a staff person had sex with a minor client in Complaint Investigation Control Number 34-CR-201602****3114, immediate civil penalties in the amount of $2,500 will be assessed for a violation that resulted in abuse of one or more clients." This link will take you directly to the CCL report: https://secure.dss.ca.gov/CareFacilitySearch/Search/DisplayWebReport/19760****?iRptNum=6&reporttype=INSPECTION This meeting was represented by the following people: Lenora Scott, Regional Manager - CCL Monique Turner-Marshall, Licensing Program Manager - CCL Regina Martin, Licensing Program Analyst - CCL Brandon Galbraith, Licensing Program Analyst - CCL Olivia Rosas, Licensing Program Analyst - CCL Ari Stark, Vice President of Operations - Destinations To Recovery Daniel Samson, President - Destinations To Recovery Candice Till, Clinical Director - Destinations To Recovery Linda Kollar, Lawyer - Destinations To Recovery *Destinations to Recovery
1 comment
Anonymous
This is absurd
This website is absurd. The creator of this website is a disgruntled neighbor to one of the houses run by Destinations. As a member of this neighborhood, we are completely disgusted by this woman. She is a disgrace to our community. This house causes absolutely no disturbances, and we as a community are thrilled to have them in our neighborhood. The staff are wonderful and many of the comments on this site are straight up lies. The woman running this and writing the reviews is an embarrassment. She has no compassion, no ground to stand on and absolutely no class. She spends her days screaming at those coming from and going to the house.
Reason of review:
Good customer service
12 comments
Anonymous
Destinations to Recovery Needs Better Supervision
Much of the supervision at Destinations to Recovery is evidently provided by trainees or volunteers, and they are wholly inadequate to keep these kids in line once they become unruly. There were numerous police visits during my son's stay. Additionally, there was a lot of sex going on that staff either didn't know about or didn't want to know about. The entire program was disorganized and everyone seemed to be flying by the seat of their pants. There was also a lot of turn over. My son had two different therapists leave during his 45 day stay. The third therapist met with us for a family session, confused us for another family and kept pushing issues that weren't ours. When she realized what she had done, she apologized, but the session was wasted and only added to the confusion that hung over the entire experience. Had we not enrolled him elsewhere to get his issues addressed (and being new to using treatment facilities), I might never have known how bad the treatment was.
Reason of review:
Poor customer service
3 comments
Anonymous
Calabasas, California
Los Angeles Sheriff's Department Police Cars at Destinations to Recovery Canon House
On August 30, 2016 the Los Angeles County Sheriff's Department was called to Destinations to Recovery Canon House to respond to a situation from inside the home. Upon their arrival to the Canon House in Topanga Canyon, California authorities including police cars and fire trucks had to assist with an issue from inside the home in which at least one person from Canon House was involved. Los Angeles County authorities were at the facility for at least forty five minutes with full emergency lights on and the authorities had to enter the home to address and to help and provide a solution to the situation.
1 comment
Anonymous
Calabasas, California
State of California Department of Social Services: Destinations to Recovery - Canon House ~ $1,200.00 Civil Penatly Assessed
Destinations to Recovery ~ Canon House was issued a civil penalty of $1,200 for failure to disclose that Canon House had changed their administrator of their facility. The reports states in short, "During this Informal Meeting LPM, Turner-Marshall discussed Mr. Livengood's qualification to be administrator for the above facility. Mr. Livengood and Mr. Stark* were informed of the importance of reporting to CCL** when there is a change in administrator/or social worker staff by completing and updated LIC 500 and submitting required documentation for CCL review and approval." In addition, "Mr. Livengood was informed that and administrator certificate is also needed and that all documents sent to CCL pertaining to administrator changes need to be present in staff file and available up on request by LPA. Licensees informed to schedule and attend Comp III April 14, 2016. In addition, a $1200.00 civil penalty has been assessed for failure to correct violation 84061(f) which states-the licensee shall notify the department, in writing with ten (10) days, of the hiring of a new administrator." Also, "Licensee failed to notify CCL of change in Administrator, even after being notified by phone, deficiency citation and email. The licensee failed to comply with plan of correction for deficiency cited on February 19, 2016; therefore the civil penalty was assessed." Read more of the report at the CA's Social Services website at: https://secure.dss.ca.gov/CareFacilitySearch/Search/DisplayWebReport/19760****?iRptNum=2&reporttype=INSPECTION *Vice President / Destinations to Recovery **Community Care Licensing
Reason of review:
Damaged or defective
1 comment
Anonymous
Pasadena, California
Destinations to Recovery: Canon House Serves Ages 13-17 / Not 12-18 Years Old As Per Their Website
Please note that Destinations to Recovery Canon House has a license for a Group Home serving children and adolescents between the ages of 13 and 17 , ambulatory only . The Destinations to Recovery website states that, "Canon serves adolescents 12-18 years old." For further details and to verify this information feel free to visit the State of California's Department of Social Services website at : https://secure.dss.ca.gov/CareFacilitySearch/Search/DisplayWebReport/19760****?iRptNum=1&reporttype=INSPECTION The first report, "Narrative" section talks about the age groups that this home is licensed by the state for. To verify Destinations to Recovery's information visit their website at www.destinationstorecovery . Click on the, "Facilities" tab then under, "Residential" click on , "Canon" in the drop down menu .
2 comments
Anonymous
Pasadena, California
Arrest Made at Destinations to Recovery Canon House
On Thursday - May 12, 2016 the Los Angeles County Sheriff's Department was called to Destinations to Recovery Canon House. As a result of this phone call, 3 Los Angeles County Sherriff's department police cars with approximately 4-6 officers arrived to investigate this specific incident. The sheriff's department stayed at the facility on Canon Drive for approximately 3 hours. And as a result of these actions a female client was taken away in handcuffs by the police. If you have further questions contact the Los Angeles County Sheriff's Department Lost Hills Station to find out more information. However, if the client is a minor the sheriff's department will not give you specific details.
9 comments
Anonymous
Corona, California
Destinations To Recovery - Director Review from Corona, California
At destinations to recovery their clinical director Candace to you is not licensed to treat children I am not even sure why she's in that position when I found out I pulled my kid out of that program I also found out that they have two cases pending where children's parents are suing them because one of their employees had sex with them
Reason of review:
Poor customer service
2 comments
Anonymous
Calabasas, California
State of California Department of Social Services: Destinations to Recovery - Canon House ~ Updated
As of March 23, 2016, Destinations to Recovery - Canon House has earned 5 Type - A Citations since it opened in 2014. According to the State of California's Department of Social Services website a Type - A citation, "It is for the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care. Examples may include lack of care or supervision, access to open bodies of water, lack of a fire clearance for the building and access to dangerous chemicals. Citations for these violations will always be issued even if the violation is corrected on the spot." In addition, Destinations to Recovery - Canon house has also earned a Type - B citation which the state of California's Department of Social Services states in their website as, "A Type B citation is for a violation that, if not corrected, may become an immediate risk to the health, safety or personal rights of clients. Examples include faulty medical record keeping and lack of adequate staff training." Check out for yourself: https://secure.dss.ca.gov/CareFacilitySearch/Search/Detailview/19760****#detailview Do your research before making such an important decision.
Reason of review:
Bad quality
2 comments
Anonymous
Calabasas, California
State of California Department of Social Services: Destinations to Recovery - Canon House
UPDATED!!! (Please use this post not the other that has the same info) Before committing to any facility, please do your due diligence. The state of California Department of Social Services has a webpage that lists the outcomes of all visits and state's inspections. As of September 29, 2015, Destination to Recovery - Canon House has earned 4 Type - A Citations since it opened in 2014. According to the State of California's website a Type - A citation, "It is for the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care. Examples may include lack of care or supervision, access to open bodies of water, lack of a fire clearance for the building and access to dangerous chemicals. Citations for these violations will always be issued even if the violation is corrected on the spot." Please read the reports for yourself: https://secure.dss.ca.gov/CareFacilitySearch/Search/Detailview/19760****#detailview And do your research before making such an important decision.
Cons:
- Bad business
Reason of review:
Bad quality
Anonymous
Calabasas, California
Saved My Life
I just gotta say, this place saved me. I hated it as first cause who doesn't want to be at home doing whatever they want. But really I learned so much and couldn't be more tankful. I mean I learned about me, and my family and what I can do to become the person I actually want to be and not just who I thought I was stuck with. Its crazy to think of where I am now versus where I was going. And now I can talk to my family and not just keep secrets from them. My advice is to check this place out, it saved me and everyone I knew when there. Shout out to DTR!!
Reason of review:
Good quality
2 comments
Anonymous
Calabasas, California
Canon House
Do not send ANYONE (you love or don't) to this facility. My son stayed at the Canon house and it was complete chaos. The staff is very inexperienced and may have an average age of around 25. It is almost as if they hire staff right out of college with little to no experience. I felt that the staff was there just to collect a pay check and cared very little about actually helping my son. There was also no structure to the day and my son said that kids talked back to the staff and were disrespectful. Destinations to Recovery tells you what you want to hear via their website and the face to face contact just to collect from you and your insurance company. It is a complete rip of and I am out a ton of money which would be okay if they helped my son. Also, the house smells like SEWER! Clearly the house's septic system is failing. During my son's stay, a septic pump truck pumped the septic 3 times! Unbelieveable!
Loss:
$15000
Cons:
- Teen escapes
- Safety concerns
- Bad structure
Reason of review:
Bad quality
1 comment
Anonymous
Calabasas, California
Response to the response to "Destinations to Recovery-Canon House Affair"
Wow... and you hired this person to work with teenagers with a multitude of problems? You hired a person with anger issues? Maybe you need to take a look at yourselves for hiring a person who feels, "Wronged" and could come back and possibly harm others. It is shameful that your company is running a facility that is supposed to help the future of our country yet you put them in harms way. Also, as per this comment, "Wish the best for her and hope she can overcome this deep seeded anger she has towards herself," sounds very insincere because if you really cared for this employee, you would never have written that comment in such a vindictive way. And if this is how you treat your clients, you should be shut down. Shame on you Destinations to Recovery~Canon House.
Loss:
$14000
Cons:
- No follow through
- Bad business
- Bad structure
Reason of review:
Bad quality
Anonymous
How Destinations Helped Me
Like any client sent to a residential facility I hated it and wanted nothing more but to leave. For parents, the progress of your child's treatment and recovery is solely on them. The staff members at Destinations are there to encourage your child and be that ear when they feel the need to be heard. A therapist and psychiatrist and any other mental health doctor is there to help guide your child. They are not there to "fix" your child. Of course this is what many parents want, it's what they expect. My parents are the fixing type, you tell them what's wrong and how to fix it and they will but that isn't how it works. Through family therapy at Destinations we learned not only about each other but ourselves and our roles in the family. I was in residential for a little more than two months then continued with the IOP program for about eleven months. Yes, it took a very long time for me to recover but everyone goes at their own pace. I have no one else to thank but Destinations and the team there for directing me to the place I am in right now. I loved the staff, I loved the feeling I got from them and the other clients. Most of the staff is young but I do know they have experience, maybe not as much as someone older but teens are able to relate to them easier, they feel much more comfortable with them instead of an elder. I love Destinations and so does my family. It helped me save myself.
Reason of review:
Good quality
1 comment
Anonymous
Calabasas, California
Review in Hospitals, Clinics and Medical Centers, Doctors category from Calabasas, California
Unregulated industries that are approved for submission by government committees into neighborhoods. They do this silently not asking for any neighborhood debate. The committee inserts a disruptive force into your home life without even due process. IF your teen were to be injured, or say a teen (under detox! an unknown outcome) were to get out and disrupt the area. Your home. Your neighborhood that you bought into and go home to relax. Has now been ripped from you for the profit of an individual that lives in a $26 million dollar Beverly Hills home. Behind 67 plus LLC's that basically limits that liability. On top of that the commission has inserted a high risk business into a neighborhood. So now its your problem and you had no idea. What if your kid is dies? What if your kid gets out and kills someone? Do you think that little LLC of one house is going to pay for the damages? YOUR COMMITTEE'S are not doing due process. Your voice isn't heard. What will it take to get these unregulated money making, insurance scam, for profit off your kid backs destructive commissions to come to their senses? A national news event? Keep in mind these are residential houses.... NO ADA...NO outside regulatory entrance is allowed since these facilities hide behind the privacy rules.... These are businesses. They run 3 shifts of at least 100 car impacts a day. They ruin neighborhood life for the benefit of one person... a for profit business. They take your taxes. They take your money. They suck the life out of everyone in a residential setting. Around the clock noise... 3 shifts... multiple van deliveries (they bring kids from other locations). All of this.... brought to you by your friendly neighborhood commissions. The state is picking up all liability since each LLC is limited to its exposure.... protecting their assets. However the commission took your liability away and exposed you to a greater amount of risk. Disgusting that you come to America to build the dream, work hard to build a home, and a commission that doesn't even inform the public, decides your fate without a word to you. Really LA County? Really State of California? DESTINATION TO DISCOVERY - BAD BUSINESS, BAD LIABILITY, EXPLOITING YOUR PAIN FOR PROFIT, YOU HAVE BEEN WARNED DOING BUSINESS WITH THEM.
Loss:
$2000
Cons:
- Unneighborly
- Noise
- Teen escapes
Reason of review:
HARMFUL TO TEENS, TO NEIGHBORS, TO GOV, HOME VALUES
Preferred solution: DENSITY REGULATIONS, REGULATIONS, OVERSIGHT, LICENCES, INSURANCE, NON RESIDENTIAL USES, CLOSER TO HOSPITAL
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Call the California State Licensing Board at (844) 538-**** and file a complaint with them so that your concerns about the safety and well being of underaged children can be investigated. This is the state of California's Health and Human Services Agency Department of Social Services - Community Care Licensing Division.
It was probably a suicide attempt. The residential is not a hospital, and if clients are suicidal, they need to be evaluated. Doesn't mean place is unsafe